We identified that this issue was caused by a software defect that impacted our automated database maintenance procedures. As an immediate mitigation, our team performed manual database maintenance to stabilize the system and restore normal operations, we can confirm the service continues to operate within normal parameters. Also as a long term mitigation, we are also releasing additional software changes to correct the underlying issue and prevent this condition from recurring. We will continue monitoring closely as the updates roll out and will provide further updates as appropriate. Next scheduled update should arrive after March 18th.
Last update on
We want to inform you that the Secure Email Threat Defense (SETD) service is currently unavailable due to an ongoing outage in a cloud service provider in the UAE region. As a result, SETD is temporarily unable to scan emails for threats, and users are unable to log in to the SETD portal. Email delivery is not impacted for the users. The Cisco team is actively monitoring the situation with our cloud service provider and will restore the service as quickly as possible. In the meantime, please be aware of the following impacts: • Emails will not be scanned by SETD, which may increase exposure to phishing, malware, and other threats. Access to the SETD portal is unavailable for reviewing threat reports, managing configurations, or accessing quarantined emails. • There may be a delay in threat detection and response until the service is restored. • A backlog of unscanned emails may occur and require additional processing once service resumes. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact our support team. Thank you, Secure Email Threat Defense Team .:|:. .:|:. Cisco
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
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Monitors
Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center Portal
Akamai
Service Degraded Preformation — Middle East Region
Cisco Secure Email Threat Defense
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
RedSky
Houghton Mifflin Harcourt
