We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
Last update on
Title: Some users may be intermittently unable to access their Exchange Online mailboxes in some connection methods User impact: Users may be intermittently unable to access their Exchange Online mailboxes in some connection methods. More info: This issue may intermittently impact some users who are attempting to access the Exchange Online service through the Outlook mobile apps or the new Outlook for Mac desktop client. Current status: While we’ve previously identified that restarting the affected infrastructure isn’t a sufficient fix for this issue on a wide scale; we've confirmed that it does provide immediate temporary relief. We're continuing to implement the temporary fix as needed while we test a possible long-term solution to resolve the underlying issue for all impacted users. Furthermore, we're performing a deeper analysis into understanding the specifics of the root cause, and we'll provide further details once they are identified. Scope of impact: Impact may occur for some users intermittently and users may be unable to access their Exchange Online mailboxes with the Outlook mobile apps. Start time: Thursday, March 12, 2026, at 12:00 AM UTC Next update by: Saturday, March 21, 2026, at 7:00 PM UTC
Last update on
We want to inform you that the Secure Email Threat Defense (SETD) service is currently unavailable due to an ongoing outage in a cloud service provider in the UAE region. As a result, SETD is temporarily unable to scan emails for threats, and users are unable to log in to the SETD portal. Email delivery is not impacted for the users. The Cisco team is actively monitoring the situation with our cloud service provider and will restore the service as quickly as possible. In the meantime, please be aware of the following impacts: • Emails will not be scanned by SETD, which may increase exposure to phishing, malware, and other threats. Access to the SETD portal is unavailable for reviewing threat reports, managing configurations, or accessing quarantined emails. • There may be a delay in threat detection and response until the service is restored. • A backlog of unscanned emails may occur and require additional processing once service resumes. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact our support team. Thank you, Secure Email Threat Defense Team .:|:. .:|:. Cisco
Last update on
This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Last update on
Monitors
Some users may be intermittently unable to access their Exchange Online mailboxes in some connection methods
Exchange Online
Service Degraded Preformation — Middle East Region
Cisco Secure Email Threat Defense
RedSky
Houghton Mifflin Harcourt
