We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.
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We want to inform you that the Secure Email Threat Defense (SETD) service is currently unavailable due to an ongoing outage in a cloud service provider in the UAE region. As a result, SETD is temporarily unable to scan emails for threats, and users are unable to log in to the SETD portal. Email delivery is not impacted for the users. The Cisco team is actively monitoring the situation with our cloud service provider and will restore the service as quickly as possible. In the meantime, please be aware of the following impacts: • Emails will not be scanned by SETD, which may increase exposure to phishing, malware, and other threats. Access to the SETD portal is unavailable for reviewing threat reports, managing configurations, or accessing quarantined emails. • There may be a delay in threat detection and response until the service is restored. • A backlog of unscanned emails may occur and require additional processing once service resumes. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact our support team. Thank you, Secure Email Threat Defense Team .:|:. .:|:. Cisco
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Update - We are continuing to monitor for any further issues. May 01, 2026 - 22:32 UTC
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Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.
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Title: Some users may not receive results when performing searches in SharePoint Online User impact: Users may not receive results when performing searches in SharePoint Online. Current status: We've identified potential methods to rebalance traffic across alternate infrastructure and are beginning our efforts to test their efficacy. In parallel, our investigation into the root cause is ongoing. Scope of impact: Any users attempting searches in SharePoint Online may not receive results. This section may be updated as our investigation continues. Next update by: Saturday, May 02, 2026, at 7:00 PM UTC
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This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
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The issue has been identified and a fix is being implemented.
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Monitors
Reporting Issues affecting URL Traffic and URL Responses reports
Akamai
Service Degraded Preformation — Middle East Region
Cisco Secure Email Threat Defense
Imagine MyPath and Imagine Español - Student Usage Reports are Not Accurate
Imagine Learning
Some users may not receive results when performing searches in SharePoint Online
Microsoft 365 suite
Frontline Education
Adobe Creative Cloud
Amazon Web Services
Discovery Education
Houghton Mifflin Harcourt
McGraw Hill Education
Renaissance Learning
Singlewire Software
